Tech: Suggested Supplies for Supply Alerts

Suggested supply ordering options

Supply Alert reports can now provide the best suggested part to order! The new Suggested supply ordering columns do not request starter supplies!

Ever try to order a starter supply? 
Starter supplies are not orderable! When printers are new, they can come with low capacity non-orderable supplies just to get you started.

When printers would go low on its current supply, even starter supplies, we were providing the option to replace the current supply only. Now, when a starter supply is being used and goes low, the Suggested Supply column will give you a real part number to order!

Start now!
When new supply alert reports are created, the Suggested Supply column will be part of the reports by default.

If you have Supply Alert Reports running already, you can easily add the new column(s) to ensure you can get the supplies you need.

New columns explained:

  • Suggested Supply product # – Suggests the replacement of the current supply used in the machine; the same product number will be used unless it is a starter supply.
    Now default in new Supply Alert reports.
  • Suggested Supply Max Capacity – Provides the manufacturer defined capacity of the suggested supply product number.
  • Suggested Supply product # (HC) – Suggests the High Capacity replacement, when available, of the current supply used in the machine; starter supplies will not be ordered.