Repair and extend printer lifetime
HP printers now have black box technology – just like aeroplanes do.
The HP SDS functionality, BlackBox, lets service providers connect to a lifeless printer – and find out exactly what’s wrong and how to fix it.
By plugging in to the printer with a USB cable, service providers can easily access the broken device and retrieve the latest data.
This makes it possible to repair the printer and extend its lifetime – instead of just discarding the device.