Perform remote maintenance on USB connected devices
You can now fix USB printers remotely with HP SDS and JetAdvice.
Previously it wasn’t possible to fix USB remotely but now resellers can configure and reboot devices that are locally connected to a PC – and not on the network.
This lets resellers limit onsite visits for simple USB printer problems – and helps maximize customer device uptime.
Resellers can access the USB remote management controls through JetAdvice Manager.