Get valuable insights - remotely
HP SDS and JetAdvice lets you access the error history of any device – remotely.
From the Event Logs, you can easily see previous errors for the different devices.
This is extremely helpful:
- before servicing a device
- when dealing with a device with recurring errors
- when assessing a certain device or device type
- before providing printer fleet recommendations to the customer
It’s like being right next to the device
Normally, you would have be physically present at the customer to access the device memory and get this kind of information.
Now you can get these valuable insights remotely – from behind your desk.
You’ll be able to lower your service costs and give better recommendations to your customers.